R778 Terms & Conditions — Please read before using the platform

These terms and conditions apply to the r778 platform (https://r778.onl) and all its services. By accessing r778, creating an account, or using any of our services, you are deemed to have fully agreed to these terms.

R778 is an internationally licensed online gaming platform offering Slots, Live Casino, Sports Betting, and other gaming services. r778 reserves the right to modify these terms and conditions at any time. Continued use of the site after any changes constitutes acceptance of the updated terms.

Where these terms are provided in Bengali, the original English version shall prevail in the event of any legal dispute. r778's services are intended only for individuals in jurisdictions where online gaming is legally permitted.

The following requirements must be met to open an account with r778:

• You must be at least 18 Years must be.
• You must not be a resident of any country or region where online gaming is prohibited.
• Each person may only have one account can create.
• All information provided at registration is truthful, complete, and your own.
• Your mobile number and email address must be active.

R778 may request a national ID, passport, or other government-issued document for identity verification (KYC) at any time. r778 reserves the right to suspend withdrawals until verification is complete.

Accounts created with false information may be closed and balances forfeited at any time. Employees or associates of r778 are not permitted to create accounts on this platform.

All bonuses and promotional offers on r778 are subject to specific terms and conditions. By accepting a bonus, you agree to the associated terms.

• Welcome Bonus: New members receive a 150% bonus on their first deposit. This bonus is available one time only.
• Wagering Requirement: The bonus amount must be wagered a specified number of times before withdrawal (typically 20x–30x).
• Time Limit: Each bonus has a set expiry period. Any unused bonus will be cancelled once it expires.
• Game Restrictions: Some bonuses are only valid on specific games. Please check the bonus details.
• Maximum Bet: A maximum bet limit applies per round while a bonus is active.

R778 reserves the right to cancel or modify any bonus at any time. If bonus abuse is detected, all associated winnings will be voided and the account may be permanently suspended.

The following policies apply to all financial transactions on r778:

• Minimum Deposit: BDT 200. Maximum deposit limits vary by payment method.
• Minimum Withdrawal: BDT 500.
• Identity Verification: KYC verification must be completed before your first withdrawal.
• Same method: Withdrawals are generally processed to the same method used for the deposit.
• Processing Time: Usually within 5–30 minutes, though verification may cause delays.
• Anti-Money Laundering: r778 follows AML policy. Suspicious transactions will be investigated.

R778 reserves the right to hold, delay, or cancel any transaction that appears suspicious or in violation of our policies. Deposits from third-party accounts are not accepted.

All transactions are processed in Bangladesh Taka (BDT). r778 is not liable for any losses resulting from exchange rate fluctuations.

All games on r778 are fair and operate using Random Number Generator (RNG) technology. Please note the following about gaming:

• Each game has its own rules. Please read the game-specific rules before playing.
• If a game is interrupted due to a technical error, the result of that round may be voided.
• If a game is cancelled due to disconnection, the bet will be refunded.
• The dealer's decision is final in Live Casino games.
• R778 reserves the right to void any abnormal winnings resulting from a software error.
• If an event is cancelled in Sports Betting, bets are generally refunded.

All games on r778 are provided by certified and licensed game providers. Any dispute regarding game outcomes must be reported to support within 24 hours.

The following activities are strictly prohibited on r778 and may result in account closure, balance forfeiture, and legal action:

• Multiple Accounts: Having multiple accounts is strictly prohibited.
• Bonus Abuse: Using false information or exploiting the system to claim bonuses.
• Fraud: Any form of fraudulent activity, software, or strategy.
• Money Laundering: Using r778 for the purpose of money laundering.
• Hacking: Attempting unauthorized access to r778's systems.
• Automated Betting: Betting using bots or automated software.
• Collusion: Colluding with other players.

R778 takes the protection of your personal information seriously. We use industry-standard SSL encryption technology.

• Your information is used for the purpose of providing our services.
• Personal information is not shared with third parties, except where required by law.
• We use cookies. Cookie settings can be managed through your browser.
• Documents submitted for KYC verification are stored securely.

For more details, visit our Privacy Policy Read the page.

R778 accepts no liability for the following:

• If a game is interrupted due to loss of internet connection.
• For losses caused by third-party software or hardware issues.
• If your account password or login details are compromised.
• If services must be suspended due to legal or regulatory changes.
• Data loss resulting from unexpected technical errors.

Gaming on r778 is a recreational activity. No financial returns are guaranteed. All betting and gaming decisions are made at your own risk.

R778 may suspend or permanently close an account under the following circumstances:

• Violation of these terms and conditions.
• Providing false information during KYC verification.
• If the account has been inactive for an extended period (12 months).
• Upon direction from legal authorities.
• For involvement in prohibited activities.

You may close your account at any time by contacting support. Upon voluntary closure, any valid balance (excluding bonuses) will be returned to you.

A maintenance fee may apply to inactive accounts each month. Contact our support team for details.

R778 is firmly committed to responsible gaming. We believe gaming is a form of entertainment, not a source of income.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Betting will automatically stop once losses exceed a set amount.
• Session Limit: Set a limit on how long you play in a single session.
• Self-Exclusion: Option to self-exclude for 30 days or permanently.
• Cooling-Off: Take a temporary break from gaming.

If you feel that gaming is having a negative impact on your life, please reach out to our support team. For more information, visit our Responsible Gaming View page.

R778 reserves the right to change, amend, or update these terms and conditions at any time. We will notify users of any changes through the following methods:

• By posting a notice on the website.
• By sending a notification to the registered email address.
• By updating the "Last Updated" date at the top of this page.

Continued use of the site after any changes constitutes acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions or concerns regarding these terms and conditions, please contact our support team:

• Live Chat: Chat with us live 24/7 via the site.
• Email: [email protected]
• Dispute Resolution: We aim to respond to all complaints within 48 hours.

For any dispute with r778, please contact our support team first. If the matter remains unresolved, you may escalate it to the licensing authority.